MAKE YOUR BUSINESS FLOURISH
GSWISS offers custom-made learning solutions focused on leadership and customer service for luxury hospitality establishments.
Hospitality Bespoke Learning Solutions
INSPIRATIONAL LEADERSHIP
This series of courses will help participants develop their skills and qualities to maximize the performance and results of their teams.
- Luxury Mindset: How to Be.
- Managing Luxury: How to Act.
- Coaching.
- Leadership Perspectives for General Managers.
ULTIMATE SERVICE EXPERIENCE
This series of courses covers the key elements for providing world-class luxury service.
- Understanding Luxury Service.
- Essentials of Exceptional Service.
- Ultimate Customer Experience.
- Ultimate Customer Recovery.
- Creating Brand “You”.
VIRTUAL TRAINING SESSIONS
These highly interactive modules give participants thorough understanding of luxury service and the skills needed to be an inspirational leader in a luxury market.
- Customer service individual sessions.
- Leadership individual sessions.